We want you to be happy with your merch.

Returns

You may return unworn, unwashed items in original packaging within 14 days of delivery for a refund or exchange. CDs and vinyl must be unopened unless defective.

How to start a return

Email hey@atthemountain.org with your order number and reason for return. We will send return instructions.

Refunds

Refunds are processed to your original payment method within 5–10 business days after we receive the returned item. Shipping costs are non-refundable unless we sent the wrong item or a defective product.

Damaged or wrong items

Contact us within 7 days of delivery with photos. We will replace or refund at no extra cost.